How long does shipping take?
Production time: 5 to 7 business days
Shipping time: 3 to 7 business days
*For orders of 50 units or more, please allow additional time.
What sizes do you offer?
We currently offer over 30 different sizes, in 4 layouts:
1. Panoramic
2. Square
3. Vertical
4. Horizontal
Each product page lists the specific sizes available for that design.
If you'd like a different size, feel free to write to us at: info@olekacanvas.com
What are your frames made of?
Our canvas supports and frames are made of Nordic pine. Ideal for framing mouldings, it gives an elegant, modern result.
Where are your products made?
All of our canvases are proudly printed and assembled in Quebec.
Where are you located?
Our offices and production workshop are currently located in Mirabel, on Montreal's north shore.
Is there a minimum order for retailers?
The MOQ varies depending on your business's province. Quebec and Ontario: the MOQ is $500, Rest of Canada: the MOQ is $800
Do you offer custom volume discounts?
It's possible to get a volume discount under certain conditions. To learn more, write tojay@olekacanvas.com
Do you offer deferred payment terms?
It's possible to arrange deferred payment terms under certain conditions. To learn more, write to jay@olekacanvas.com
Do prices include taxes and shipping fees?
Shipping fees are calculated based on the amount spent.
Freight cap
QC = 12%
ON = 15%
PE-NS-NB = 20%
BC-MB-SK-AB-NL = 25%
YT-NU-NT = 35%
What should I do if a product arrives damaged or defective?
If a product arrives damaged, a credit note will be added to your account. You can contactjay@olekacanvas.comregarding any damage.
Can't find what you're looking for?
CONTACT US to let us know about your situation. A member of our customer service team will get back to you as soon as possible. Don't forget to include your order number, if you have one.